Shipping Information
Please note: If shipping address differs from billing address the company reserves the right to send orders to the billing address if the shipping address cannot be verified.
At TWC, Hairdo and The Kim Kimble Hair Collection by HairUWear, the safety of our employees and customers remains our highest priority. We continue to strictly adhere to government guidelines regarding COVID-19 safety procedures. You can shop confidently with TWC, Hairdo, and The Kim Kimble Collection by HairUWear, knowing that your health is vitally important to us. If an item is in stock and you order by 2PM ET Mon thru Fri, we guarantee your items will ship the same day!
However, TWC, Hairdo and The Kim Kimble Hair Collection by HairUWear is experiencing some delays with deliveries. This is due to the general slowdown in postal services as a result of increased postal demand as well as government restrictions and controls in place to reduce the spread of COVID-19. If you have any questions about an order that you've placed, please call us, and we'll be happy to assist you.
Free Shipping
We offer FREE Standard Ground Shipping in the Continental United States (excluding Alaska and Hawaii) for orders of $125 or more. There are several other options available to ensure your product gets to you on time. Note: For the cardholder's protection, the company reserves the right to send orders to the billing address if a differing shipping address cannot be verified.
Order processing is same day to 3 business days before shipping out depending on order time (ET) and day of the week.
Flat-Fee Shipping Rates
The Wig Company, Hairdo, and The Kim Kimble Collection by HairUWear offers 5 shipping rate options which are calculated by Location:
Shipping and Handling Zone 2: Colorado, Iowa, Kansas, Missouri, Nebraska, Oklahoma
| FedEx Ground Residential (1-3 Business Days) |
Fed Ex Smartpost (2-3 Business Days) |
FedEx Two-Day (Mon-Thur) |
FedEx Standard Overnight (Mon-Thur) |
|---|---|---|---|
| $10.50 | $10.00 | $16.99 | $22.25 |
Shipping and Handling Zone 3: Arkansas, Indiana, Kentucky, Michigan, Minnesota, Mississippi, North Dakota, South Dakota, Wisconsin
| FedEx Ground Residential (2-3 Business Days) |
Fed Ex Smartpost (3-4 Business Days) |
FedEx Two-Day (Mon-Thur) |
FedEx Standard Overnight (Mon-Thur) |
|---|---|---|---|
| $17.50 | $10.00 | $21.99 | $25.25 |
Shipping and Handling Zone 4: Alabama, Georgia, Illinois, Louisiana, Montana, North Carolina, New Mexico, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, West Virginia, Wyoming
| FedEx Ground Residential (3-4 Business Days) |
Fed Ex Smartpost (3-5 Business Days) |
FedEx Two-Day (Mon-Thur) |
FedEx Standard Overnight (Mon-Thur) |
|---|---|---|---|
| $13.50 | $10.00 | $21.99 | $28.25 |
Shipping and Handling Zone 5: Arizona, Connecticut, Delaware, Florida, Idaho, Massachusetts, Maryland, Maine, New Hampshire, New Jersey, New York, Rhode Island, Vermont, Washington, D.C.
| FedEx Ground Residential (3-4 Business Days) |
Fed Ex Smartpost (3-5 Business Days) |
FedEx Two-Day (Mon-Thur) |
FedEx Standard Overnight (Mon-Thur) |
|---|---|---|---|
| $10.50 | $10.00 | $20.99 | $29.99 |
Shipping and Handling Zone 6: California, Nevada, Oregon, Washington
| FedEx Ground Residential (4-5 Business Days) |
Fed Ex Smartpost (5-6 Business Days) |
FedEx Two Day (Mon-Thur) |
FedEx Standard Overnight (Mon-Thur) |
|---|---|---|---|
| $13.50 | $10.00 | $22.99 | $34.99 |
Shipping and Handling Zone 7: Alaska, Hawaii
| Fed Ex Smartpost (20 - 30 Business Days) |
FedEx Two Day (Mon-Thur) |
|---|---|
| $12.55 | $20.88 |
Shipping and Handling Zone 8: Canada
| USPS 1st Class International Delivery (11-20 Business Days) |
|---|
| $25.50 |
*NOTE: All OVERNIGHT orders for "in stock" merchandise must be placed by 1:00pm Monday - Friday ET.
* Overnight orders must include a street address. We cannot ship OVERNIGHT to P.O. Boxes.
* Please call 1-800-456-1788 for exact information.
Sales Tax
Sales tax applies in the following states: Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, Nevada, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, and Wyoming - and Washington DC. – Kristen to review
International Shipping Destinations
Canada (CA)
Same Day Shipping
Your order is processed instantly when you place your order. Your "in-stock" order placed before 1:00 pm ET Monday through Friday will be shipped to you the very SAME day. Your item(s) will be either GROUND or AIR shipped depending on your chosen method of shipping.
Please Note: Incorrect billing information and/or shipping to an alternate address may cause shipping delays, as these orders must be verified. Prices, specifications and availability of products are subject to change without notice. Any typographical, photographic, or specification error in products or pricing is subject to correction. We will notify you of any corrections or changes and ask for your approval before we complete your order.
At TWC, Hairdo and The Kim Kimble Hair Collection by HairUWear, the safety of our employees and customers remains our highest priority. We continue to strictly adhere to government guidelines regarding COVID-19 safety procedures. You can shop confidently with TWC, Hairdo and The Kim Kimble Hair Collection by HairUWear, knowing that your health is vitally important to us. If an item is in stock and you order by 1PM ET Mon thru Fri, we guarantee your items will ship the same day!
However, TWC, Hairdo and The Kim Kimble Hair Collection by HairUWear is experiencing some delays with deliveries. This is due to the general slowdown in postal services as a result of increased postal demand as well as government restrictions and controls in place to reduce the spread of COVID-19. If you have any questions about an order that you've placed, please call us, and we'll be happy to assist you.
Tracking Your Order
Please call our Toll-Free number 1.800.551.0302 or email us at: custserv@twcwigs.com.
Shipping Delays
We do NOT take any responsibility for late shipments.
If you need additional information, please let us know!
TWC, Hairdo and The Kim Kimble Hair Collection by HairUWear is experiencing some delays with deliveries. This is due to the general slowdown in postal services as a result of increased postal demand as well as government restrictions and controls in place to reduce the spread of COVID-19. If you have any questions about an order that you've placed, please call us, and we'll be happy to assist you.
Fraud and Theft
CREDIT CARD FRAUD AND THEFT OF OUR MERCHANDISE WILL BE PROSECUTED.