Premium Brands from The Wig Company^®

Premium Brands are brands such as Raquel Welch^™, Gabor^®, and Jon Renau^™. Due to the nature of these brands different processes and fees apply to Premium Brands.

Restocking fees for your first return or exchange will be waived for Premium Brands.

Exchange Policy

If you are dissatisfied with a Premium Brand product and would like to exchange it, you may send any eligible product back to us with an exchange request within 14 days of the original ship date.

All Premium Brand exchanges are subject to a 20% restocking fee. Your first exchange product will be shipped to you at no cost to you, additional exchanges beyond that will be subject to shipment at your cost.

Return Policy

If you are dissatisfied with a Premium Brand product you can return an eligible product to us for a refund within 14 days of the original ship date of the order. All refunds will be processed by the original method of payment. All Premium Brand returns are subject to a 20% restocking fee.

Eligible Products

Eligible products must be returned in their original factory condition, in original packaging with all original labels and tags still attached, odor free, unworn, not cut or washed, and with a copy of original invoice enclosed.

Products must also be postmarked within their return or exchange time window. The window for return or exchange begins on the original ship date.

Exclusions

Items marked FINAL SALE or OPEN BOX do not qualify for return or exchange.

Items received that are not in eligible condition will be discarded without any refund or exchange applied.
Items in eligible condition but returned outside of the return and exchange time window will be donated to charity, without any refund or exchange applied.