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TWC Is Re-Opened!

TWC Has Re-Opened!

We hope you and your loved ones have remained safe and healthy during this extraordinary time. Our hearts go out to all affected individuals and families around the world. While we were away the past few weeks, we’ve been working hard to serve you again while keeping our teammates and suppliers protected. We are very pleased to announce that The Wig Company has reopened! We've made a number of changes to our operations over the last few weeks as this pandemic has evolved.

Here's what we're doing:

  • We have provided call center representatives and other employees with new work-from-home tools and technology allowing most to work remotely.
  • Changed work processes and implemented new safety protocols to enable employees working in the office and warehouse to work safely.
  • Will follow all current and updated CDC guidelines and maintain social distancing guidance. The safety of our employees and customers remains our highest priority.

We will continue to strictly adhere to government guidelines regarding COVID-19 safety procedures. You can shop confidently with The Wig Company, knowing that your health is vitally important to us. Thank you for your patience as we implemented these new procedures to help keep our employees and teammates safe. Our warehouse personnel and customer service team members are working diligently to process orders that were made while we were away. Please be aware there are likely to be delays and our shipping times slower than normal over the next several days while we try to process those orders in our queue. If you have any questions about an order that you've placed, please call us, and we'll be happy to assist you. Thank you for continuing to be a loyal customer and trusting The Wig Company. We wish the best to you and your families and we remain hopeful for the future. We know that together, we will get through this. Stay well and stay positive.