EXCHANGES - 'OTHER BRAND' (Non TWC Exclusive Brands)

The Wig Company^® will waive all fees associated with your first eligible exchange.

See 'Eligibility - 'Other Brand' Return/Exchange below (Non TWC Exclusive Brands)

RETURNS - 'OTHER BRAND' (Non TWC Exclusive Brands).

We are happy to accept returns on all Non TWC Exclusive Brands.

Due to restrictions imposed by 'Other Brand' manufacturers, a 25% restocking fee will be applied for all Non TWC Exclusive Brands merchandise returned for a refund.

ELIGIBILITY - 'OTHER BRAND' RETURN/EXCHANGE (Non TWC Exclusive Brands)

• To be eligible for exchange or return, items must be in original factory condition and in original packaging.
• If the hair goods are cut, washed, exposed to odors (such as cigarette smoke or perfume), or if heat has been applied in any manner they will not be accepted for return.
• Items must be neither worn nor altered in any way, including the removal of tags or labels.
• Package must be postmarked within 14 days of the ship date.
• Standard shipping/processing charges apply to all exchange items.
• Shipping and processing charges are non-refundable.