SERENE WIG by Night n Day
Exchange Policy
Exclusive Brands from the The Wig Company®
Our expansive array of well-priced TWC® Exclusive Brands includes Fashion Club Designs, Basics, Perfect Image, Designer Direct, Statement Styles, Soft Stretch and Hair Icing.
All fees for your first return or exchange will be waived for TWC® Exclusive Brands.
Exchange Policy
If you are dissatisfied with one of our products and would like to exchange it, you may send any eligible product back to us with an exchange request within 60* days of the original ship date.
Your first exchange product will be shipped to you at no cost to you, additional exchanges beyond that will be subject to shipment at your cost.
Return Policy
If you are dissatisfied with one of our products you can return an eligible product to us for a refund, minus shipping and processing fees, within 60* days of the original ship date of the order. All refunds will be processed by the original method of payment.
Returns received between days 31 and 60* of the return period are subject to a $15 restocking fee (per item) plus shipping and processing fees.
*Items marked STOCK REDUCTION must be exchanged or returned within 14 days of the original ship date.
Eligible Products
Eligible products must be returned in their original factory condition, in original packaging with all original labels and tags still attached, odor free, unworn, not cut or washed, and with a copy of original invoice enclosed.
Products must also be postmarked within their return or exchange time window. The window for return or exchange begins on the original ship date.
Exclusions
Items marked FINAL SALE or OPEN BOX do not qualify for return or exchange.
Items received that are not in eligible condition will be discarded without any refund or exchange applied.
Items in eligible condition but returned outside of the return and exchange time window will be donated to charity, without any refund or exchange applied.
| Maximum Days allowed for Return or Exchange | |
|---|---|
| TWC® Exclusive Brands | 60 days |
| Premium Brands | 14 days |
| Items marked STOCK REDUCTION | 14 days |
More Info
Perma Tease®- crimped fiber at base of cap, adds body without teasing and tangling.
Perma Lift™ - Shorter teased fibers sewn at base of cap. It gives lift for built-in height or volume where needed.
Stretch Ribbon Lace - The foundation frame of a wig cap with added stretch and security.
Stretchable Mesh Lining - Contours to the shape of the head and reduces slippage.
Select Your Size
| Ear to Ear | Front to Back | Circumference | |
|---|---|---|---|
 |  |  | |
| Mini Petite | 12.5“ | 12.75" | 20.25-20.75” |
| Petite | 13” | 13.25“ | 20.75-21.25” |
| Average | 13.5“ | 14.25” | 21.25-21.75” |
| Large | 14“ | 15.5” | 21.75-23.25” |
Need more help? No problem, head over to our blog and read more about 'How to Measure Your Head for a Wig'!
Reviews
Color Help
Color can be tricky, whether you’re looking to match your natural hair color, or perhaps trying something different. Since most styles come in a large selection of colors, it’s important that you choose a color that will be the most flattering match for you. A big advantage to wearing a wig is that you can easily get to the color you want without chemically damaging your hair. There are many factors that tie into which color will look best on you - from skin tone to eye color. Read more about How to Choose a Wig Color.
Our FREE Color Matching Service makes it easy for you to select your color with ease. In addition, you can also request color swatches through our FREE Color Swatch Service. This way you can see exactly what the colors look and feel like before you buy.
SERENE WIG by Night n Day
Experience comfort and security 24 hours a day! Wake up looking this beautiful and let the compliments roll in!
Our exclusive sleep wigs are designed specifically for overnight comfort and security. This style arrives with a pretty lace headband that adjusts to stay in place all night and with optional detachable bangs. Attach the optional bangs and wear this style anywhere!
This revolutionary sleep wig is pretty enough to wear during the day, on overnight trips with family or friends, even a hospital stay. This TWC exclusive sleep wig will see you beautifully through any situation.
(Serene shown without optional bangs.)
Available in all Classic Colors except: 1B, 14, 20, 56, 119, 14/16H, 20/88H.
Exchange Policy
Exclusive Brands from the The Wig Company®
Our expansive array of well-priced TWC® Exclusive Brands includes Fashion Club Designs, Basics, Perfect Image, Designer Direct, Statement Styles, Soft Stretch and Hair Icing.
All fees for your first return or exchange will be waived for TWC® Exclusive Brands.
Exchange Policy
If you are dissatisfied with one of our products and would like to exchange it, you may send any eligible product back to us with an exchange request within 60* days of the original ship date.
Your first exchange product will be shipped to you at no cost to you, additional exchanges beyond that will be subject to shipment at your cost.
Return Policy
If you are dissatisfied with one of our products you can return an eligible product to us for a refund, minus shipping and processing fees, within 60* days of the original ship date of the order. All refunds will be processed by the original method of payment.
Returns received between days 31 and 60* of the return period are subject to a $15 restocking fee (per item) plus shipping and processing fees.
*Items marked STOCK REDUCTION must be exchanged or returned within 14 days of the original ship date.
Eligible Products
Eligible products must be returned in their original factory condition, in original packaging with all original labels and tags still attached, odor free, unworn, not cut or washed, and with a copy of original invoice enclosed.
Products must also be postmarked within their return or exchange time window. The window for return or exchange begins on the original ship date.
Exclusions
Items marked FINAL SALE or OPEN BOX do not qualify for return or exchange.
Items received that are not in eligible condition will be discarded without any refund or exchange applied.
Items in eligible condition but returned outside of the return and exchange time window will be donated to charity, without any refund or exchange applied.
| Maximum Days allowed for Return or Exchange | |
|---|---|
| TWC® Exclusive Brands | 60 days |
| Premium Brands | 14 days |
| Items marked STOCK REDUCTION | 14 days |
More Info
Perma Tease®- crimped fiber at base of cap, adds body without teasing and tangling.
Perma Lift™ - Shorter teased fibers sewn at base of cap. It gives lift for built-in height or volume where needed.
Stretch Ribbon Lace - The foundation frame of a wig cap with added stretch and security.
Stretchable Mesh Lining - Contours to the shape of the head and reduces slippage.
Select Your Size
| Ear to Ear | Front to Back | Circumference | |
|---|---|---|---|
| | | |
| Mini Petite | 12.5“ | 12.75" | 20.25-20.75” |
| Petite | 13” | 13.25“ | 20.75-21.25” |
| Average | 13.5“ | 14.25” | 21.25-21.75” |
| Large | 14“ | 15.5” | 21.75-23.25” |
Need more help? No problem, head over to our blog and read more about 'How to Measure Your Head for a Wig'!
Reviews
Color Help
Color can be tricky, whether you’re looking to match your natural hair color, or perhaps trying something different. Since most styles come in a large selection of colors, it’s important that you choose a color that will be the most flattering match for you. A big advantage to wearing a wig is that you can easily get to the color you want without chemically damaging your hair. There are many factors that tie into which color will look best on you - from skin tone to eye color. Read more about How to Choose a Wig Color.
Our FREE Color Matching Service makes it easy for you to select your color with ease. In addition, you can also request color swatches through our FREE Color Swatch Service. This way you can see exactly what the colors look and feel like before you buy.
