E-Z Label Return Service
E-Z Label Return Service
For your convenience we enclose a pre-addressed E-Z Label™ in every parcel. No payment is necessary when you mail your package using the pre-addressed E-Z Label™; you will be charged a return fee upon receipt of your return.
Only returns from within the United States can use the pre-addressed E-Z Label™ return label. If you are returning from outside the United States, or if you choose not to use the E-Z Label™ service, please send your package via a prepaid, insured, traceable method to the address below. Use the pre-addressed, perforated label on front side of the invoice included in your original package received from The Wig Company®.
If you do not use this service, you will not incur the return shipping fee.
Ship To:
TWC
14865 W. 105th St.
Lenexa, KS 66215
Note: It is your responsibility to properly identify your returned parcel with your name and current address. The contents of parcels lacking proper identification or a copy of the original invoice will be donated 30 days after receipt.
E-Z Label™ Pricing
For all exchanges or returns on wigs, the return shipping fee will be a flat rate of $12.95 + tax. For all other wig accessories please see our Shipping Rates to calculate the return shipping fee that will be incurred.
Out of Stock Items
If an item is temporarily "out of stock", BACKORDERED will appear under "Shipping Status" on your invoice. Your account will not be charged until your item has shipped.
If you do not wish to wait, you may cancel the item or order a new selection by calling 1-800-568-3499.