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Styling & Maintenance
Shipping & Returns
Application:
Slide in the comb, secure, wrap and go!
Styling Tip:
Create different looks with cut, color and curl. Updos and buns can be created after applying this 16" pony.
Washing:
- Add 1 tablespoon of shampoo to cold water. Soak for 5 minutes
- Rinse thoroughly (incomplete rinsing dulls the fiber)
- Gently blot with a towel. Do not squeeze, twist, brush or comb while wet
- Hang to air dry or use a blow dryer on a low setting.
Styling:
- Unlike your own hair, the fiber only sets after it cools. Pin or hold the hair in the curl shape until it's cool, then release!
- 240°F (116°C) is perfect. Do not go above 350°F/180°C
- Never heat style while wearing the piece
- To change again use heat
We always accept your return/exchange of eligible products. If, for any reason, you are dissatisfied with your purchase, rest assured that all unworn products are eligible for a refund—excluding Clearance/Discontinued items which are marked "Final Sale" and are not eligible for return. Your satisfaction is our commitment, and we strive to provide you with the finest quality open-box and regular products and service. All items returned must be in their original condition in their original packaging with a copy of the original invoice enclosed. Items must be returned within the allowed timeframe. Please allow 1-2 billing cycles for your return to be processed. You may return any eligible product postmarked within 60 days of the ship date on the invoice. Items received that are not in eligible condition will be returned at your cost, without refund or exchange applied. View our full Return/Exchange Policy by clicking here.
If you have any questions or are unhappy with your purchase, please read our Store Policies page for more information.
Maximum Days allowed for Return or Exchange
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Item # | H331 |
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Hair Fiber | 100% human hair |
Weight | 2.8 oz |
Lengths | 16" |
Application:
Slide in the comb, secure, wrap and go!
Styling Tip:
Create different looks with cut, color and curl. Updos and buns can be created after applying this 16" pony.
Washing:
- Rinse and gently massage shampoo at the base or root
- Rinse thoroughly while allowing the water to run from roots to ends (soaking can tangle human hair)
- Gently blot with a towel. Do not squeeze, twist, brush, or comb while wet
- Hang to air dry or use a blow dryer to smooth
Styling:
- Use a heat protectant when using heat tools
- Allow the hair to cool or pin to get long lasting curls
- Take small sections when blow drying, curling, and flat ironing to get the best results
- Human Hair wigs and pieces that are pre-dyed salon inspired color CAN’T be personally or professionally dyed.
TWC Exclusive Brands are Fashion Club, Statements, and TWC Timeless.
Return/ Exchange PolicyWe always accept your return/exchange of eligible products. If, for any reason, you are dissatisfied with your purchase, rest assured that all unworn products are eligible for a refund—excluding Clearance/Discontinued items which are marked "Final Sale" and are not eligible for return. Your satisfaction is our commitment, and we strive to provide you with the finest quality open-box and regular products and service. All items returned must be in their original condition in their original packaging with a copy of the original invoice enclosed. Items must be returned within the allowed timeframe. Please allow 1-2 billing cycles for your return to be processed. You may return any eligible product postmarked within 60 days of the ship date on the invoice. Items received that are not in eligible condition will be returned at your cost, without refund or exchange applied. View our full Return/Exchange Policy by clicking here.
HOW ARE ITEMS LABELED?- Color Outlet – These items include open-box colors with our full quality assurance. All items are backed by The Wig Company Guarantee, offering stylish wigs at unbeatable prices. Color Outlet products are returnable.
- Warehouse / Final Sale – These items are products or colors that we have recently discontinued. No returns or exchanges are accepted on discontinued items. Final Sale items can be up to 90% off the original retail price. All sales are final on closeout items: no returns or exchanges are accepted. This is noted on the product pages.
- Sale – TWC is proud to offer retail markdowns site-wide. All items are on sale. Regular-priced items that are on sale are fully backed with The Wig Company Guarantee and returnable.
If you have any questions or are unhappy with your purchase, please read our Store Policies page for more information.
Maximum Days allowed for Return or Exchange
GET THE LOOK